Return Policies

Items must be returned in 7-days of order receipt. A return authorization (RA) number is required for all returns. Please call TrainWorld at 718-436-7072 to obtain an RA. A 15% restocking fee will be applied to all returned items. Returned items must be in new and salable condition with all original boxes and packing. Shipping, handling, and insurance charges are non-refundable.

Order Terms

Appropriate sales tax will be applied to all orders. Actual shipping charges plus a $3.00 handling fee will be applied to all orders. Prices are subject to change without notice. In the event an item is damaged upon delivery, please call TrainWorld at 718-436-7072 during business hours, 10:00-5:00 p.m. eastern standard time. Back-ordered items will be shipped separately, unless otherwise noted. Separate shipping charges will be applied and billed accordingly.